Service & Field Operations

Service and field-operations transformation that makes Salesforce, ServiceMax and SAP deliver measurable impact.

Independent assurance and senior leadership over Salesforce, ServiceMax and SAP service-platform transformations

What we do

Salesforce-SAP integration diagnostics
Field-service and ServiceMax operating-model support
B2B commerce and customer-portal rollout control
Adoption recovery, release governance and hypercare

What you get

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Better service execution and field productivity
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Higher Salesforce adoption and business ownership
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Stronger Salesforce-SAP-operations integration
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A clear link between CRM investment and revenue

Many companies own Salesforce, ServiceMax, SAP and B2B commerce but still run fragmented sales, service and field processes. We connect these platforms into a controlled commercial and service operating model - measured by adoption, productivity and revenue, not go-live.